Formation and Mitigation of Technostress in the Personal Use of IT

Understanding information technology (IT) use is vital for the systems (IS) discipline due to its substantial positive and negative consequences. In recent years, IT personal purposes has grown rapidly. Although voluntary can often reflect fun, technostress a common consequence of such use. When left unaddressed, cause serious harm users. However, prior research not explained how forms over time or mitigation takes place in personal—rather than organizational—environment. To address these gaps, we conducted qualitative study with narrative interviews users who had experienced technostress. This contributes (1) literature by unpacking states which be mitigated (2) affordance explaining role affordances their actualizations as well introducing new concept actualization cost. terms practice, our findings help individuals societies identify development technostress, understand activities required mitigation, recognize barriers.